Mais Oui – Je pense à la paix

#1 Never ever leave your pet behind when evacuating for ANY reason be it
a hurricane, a fire, or a man made disaster, even of you think you will
be back soon, Hurricane Katrina has taught many, that is a fatal mistake
(although most people have already forgotten that and still did the same
thing during Hurricane Rita) and at LEAST 600,000 pets suffered, drowned
and died of starvation and dehydration when there simply weren’t enough
rescue groups available.

Could you really leave this face behind?

As hard as it might be to put a small or large animal in the car with
you, PLEASE just figure out a way and put them on your lap if you have
to, they depend on you to protect them and not chain them up to suffer
and die. It should never and will never have to be a choice between your
pet(s) and your kids, you figure out a way to get EVERYONE to safety,
including your pet who is your responsibility and also a member of your
family, otherwise you should not own a pet in the first place if you
don’t see it that way.

#2 Please adopt a pet from your local shelter instead of buying one from
a pet store. There are many great pets waiting for a home but 80% end up
being put to sleep because so many people end up buying pets that come
from puppy mills where the animals are tortured, forced to breed 24/7.

This big ole guy will protect you…

Google.com: “Puppy Mills” and you will understand.

Help stop puppy mills by putting them out of business and help stop
thousands of animals from being put to sleep every day and adopt a
beautiful friend from your local shelter today. Most shelters have pure
breeds as well, but I prefer mutts myself. Just 1 adoption by you will
make 100% difference in the life of that pet.

We will protect and defend you and love you always…

Please also consider adopting a mature pet over a puppy or kitten,
mature pets are usually more at risk of being put to sleep and in most
cases a mature pet will already be house broken which is better for you.
And remember once you have taken the responsibility of taking a pet, be
kind to it forever, give it a better life then it previously had, in
most cases it has been abused by a previous owner. If you can’t take the
responsibility, don’t get one as it will hurt the pet in the long run
when you decide you don’t want to keep it.

#3 NEVER leave your pet in a place you would not leave a baby in, such
as a car when the temperature outside is hot or cold since a car will heat
up or cool down really fast to an extreme temperature usually worse
then it is outside and leaving a window cracked open wont help, its is a
myth- even if you think you may only be gone for a few minutes, those
few minutes make a huge difference on the inside.

As well do not leave your pet chained outside for more then an hour in
same types of temperatures. They have fur, so imagine yourself in that
kind of temperature and how you would feel being chained outside for
hours in it, and then imagine wearing a fur coat during this time- as
well you should remember that asphalt gets hot, so put a bare palm to
the asphalt when it gets hot before walking your pet, if it burns your
palm, it will burn their paw pads when they are walking on it so try to
acclimate them to pet booties if at all possible when conditions are
really bad.

Alright I will wear the argyle – just stick with us all…

#4 If in circumstances of last resort you decide to post a listing on
craigslist to give your pet away, consider the fact that 70% of those
you get responses from will NOT BE with good intentions, even if they
sound and look like the nicest and most trustworthy folks on the planet,
they are professionals and know what unsuspecting owners want to see.
Once they have your pet because you trusted them when they brought
“their” 10 year old kid with them, your pet will very likely end up
being used as live bait for dog fight training, or sold to labs for
scientific experiments, and you will never know, you will just hope for
the best and want to believe you did the right thing.

So think very carefully before even deciding to make that listing, you
might just decide you should make every attempt possible to keep your
pet with you after all even if it does soil that nice new carpet a few
times a day, you are better of investing a few bucks and taking your pet
to a pet behavior specialist which will almost always solve the problem
behavior of your pet.

Thank you for reading and please DO take all this to heart, and forward
this to anyone you know that also owns a pet or is thinking of getting
one.

“Remember that Love is a Many Species Thing!”

Please don’t forget about us…

Don’t go anywhere without us – we don’t take up much room…

Remember too “When one acts with love, all things are possible.”

This came to my attention a few minutes ago – I was told go to Google and enter the word failure – I did this is what came up. Boy are we in trouble…

Pools are a lot of work…!

So who is he – really???

Hanging out at the “Game”

Cutey Patootie – with a smile that stops traffic

Gonna hit it out of the park

A very good example of unconditional love

Lest you think I have fallen out of love with my iMac – forget that notion – I do so love it – This unit happens to be ill even after the so-called qualified Mac/QualXserve Tech ‘FIXED’ it – truth is the guy did NOT know what he was doing!

I know that Apple computer as a rule are top of the line and phenomenal – it is the customer care unit and the limited power that Steve Jobs and Apple gives them – there is a certain protocol they MUST follow – and many limits they are given.

I am presently on hold for Apple Care and have been more than 117 minutes!!! I WILL NOT give up – there WILL be a resolution – and SOON! Enough of this baloney. As Popeye states – “I’ve had all I can stands– I CAN’T stands NO more!!!” APPLE – PAY ATTENTION, y’all!

The following is a copy of an e-mail I sent to an Apple Care Staff member – I will delete the case number and their last names – the e-mails were returned with a message from Synmantec – telling me to send the message to “postmaster”… whatever!!! I have left a message on his voice mail and have yet to hear back… I AM NOT going away!!!

Peter –

I have some serious issues going on with my iMac –

When I tried to boot with my Apple care disk – it won’t do it – it will not install it either. I have had that problem with another form of software – it will only go so far and then not finish – just be hung up and I have to turn off the computer again.

iTunes when I try to import it will hang and I have to shut down the computer and start it up again. The fan get louder and louder.

The optical drive says some of my DVD’s – will not play because there is a problem on the disc. The discs are fine as they play in my other DVD player. The drives groans when it tries to play. Why?

Safari is a challenge when I change to different sites it says I am not on internet. Then I have to press enter/return twice it comes up. This has been going on for a couple of weeks. Now tho Safari bumps me off the internet every time I want to change to a different site. When I try to go wireless to the internet – it won’t. Have to use ethernet.

This only a partial list of things that are happening on the computer – something needs to be done.

I DO not want the man that came out last time. He was here 7.5 hours – He came without proper equipment to service the computer – had to leave twice for a total 1 1/2 hours all together to fetch equipment. The tech [John xxxx] that you all sent thru QualXserve came and said he had never opened an iMac before – his only training on them was to study manuals on line [ some really professional tech you all send]. He informed me that ,Brian, the tech that was supposed to come days earlier went on vacation and informed his manager he would be gone via e-mail – the manager did not for what ever reason ‘get’ it – and kept assigning him to places. All tech’s and managers were paged over 90 times total – I spoke to a total of 7 QualXserve – ignored again – for whatever reason. I find QualXserve extremely ill-prepared – inept and not well-trained or professional at all. Pete and Tony got thru – and saw to it that QualXserve sent someone – turned out – to be this John xxxx who had never even opened an iMac G5 before. He was on the phone three times with others just to figure out how to open the computer before he could begin. I even have a tiny screw that he did not put back in just laying around after he left.

I want my computer fixed by someone who knows what they are doing and quickly – I have been more than patient – Apple is NOT providing qualified technicians as agreed upon. Please call me today at 505.986.XXXX – this has gone on far too long. Thank you.

Sincerely… Palestar

The Tag on this story is that the malfunction on this iMac has caused my iPod Shuffle to go out completely – YET ANOTHER issue with APPLE!!!…

On 3 Aug 2006, at 14:06, Peter XXXX wrote:

If you have any questions regarding AppleCare Case #66xxxxxx, you may respond to this email or call me at 1-800-275-2273, 89, Ext. xxxxx.

Peter xxxxxx
AppleCare Specialist

Last December I gifted myself with a new iMac G5 [you wouldn’t believe all the things I sold to afford it] – what joy I felt – then…

My friend, Lea, saw my iMac, wanted one of her own on the spot – helped her order it – that day – cut to a few days later – Her iMac arrives – and begins to give her nothing but trouble [hardware problems] – I work with Apple and do a 1,000 things [exaggeration] they wanted me to do – finally they agree to replace it –

Cut to another few days later – a NEW iMac G5 – what oh – NO! – It has a terrible ugly plaid and nothing can be done – I ran the test – yup – it is what we thought – then an iMac tech refuses to replace it – [he states that he will only send new parts and a tech to come to the house – cause I refuse to take it to Albuquerque [don’t drive] and leave it for 3 weeks – the man he was going to send – told us they need to replace the computer so I tell him that we were going to dispute the credit card charge] – then I receive an e-mail from Apple regarding – did the tech help – so I blasted them with them whole drama that took place over the 3 months – said I was going to dispute the credit card charge. Lea called the Credit card company to dispute the charge – they did a conference call with Apple.

Next thing I know a very nice man from Apple in Austin calls me to discuss the matter – finally asks if we would consider an upgrade to an iMac dual crap [oops] – said yes – cut to the next few days – an iMac arrives – so far so good for Lea – guess the 3rd time is the charm in this case.

Now meanwhile back at my place my Optical Drive is going out – WTF is going on?????? Okay so I call the nice guy in Austin – well you don’t have the Apple care – and we can help you if you pay $119.00 for it. I asked them to send me the parts cause they are under warranty and I will pay for the only Mac tech in town that I would trust – oh no it has to be a certified Mac tech – in other words – one that paid over $800.00 a year to be able to order to do their bidding and can order the Mac parts.

Question posed to me:

Why won’t you take the computer to Albuquerque and leave it about 3 weeks to be fixed?

My understanding is now – I paid over $2,000 bloody damn dollars for a computer that is consider old now – and is not working correctly but according to Apple.

I have to pay $119.00 to get someone to come to my house and repair it – I don’t get a choice on who does it.

I don’t have the right to either do it myself or hire my own tech to fix it. They are afraid to have anyone open it up because it is a unique computer. D’uh I bought it but apparently I don’t have the permissions to chose. I AM smart enough to not let just anyone mess with a $2,000 computer – after all that money spent what I have is yet another iMac – the 3rd to muck up in the past six months – conveniently – muck up – since now they have their intel baby and I have their bastard child the G5. Hey – I love my G5 – I want her healthy –

Oh crap I am between a rock and a hard place I am not sure what to do… yet – This post is a free-write – I am sure I am repetitive and not quite articulate – but I am frustrated. As I said I am not ready to make nice over a few things… this just happens to be one.

What is this bull-shit with Apple? Paid over $2,000 for something that I don’t really own? What the hell is that about? More corporate crap????? Can they not come up with a way to protect both the computer and the customer? SOMETHING???!!!!!

MacWorld

Following a week of waiting for Apple to arrange for the pickup of a malfunctioning iMac G5, a Dublin says he has decided to prove that he can walk to Cork — the location of the nearest Apple repair center — faster than Apple can arrange for the pickup of his broken Mac. “I think there comes a time when the only thing that works with these companies is to show them up publicly and shame them into taking you seriously,” said Karl Hayden, who is frustrated after repeated efforts to resolve the issue with Apple customer care. Hayden says his 10-month-old iMac crashed on the 14th of July, after which he received two replacement logic boards, a power supply unit, and a back casing which failed to fix the problem. The Dublin man claims Apple finally agreed to replace the computer on August 14th following a long phone conversation, but has failed to pickup the old system prior to shipping his new iMac.

Hayden has decided to “shame” Apple by setting out next Monday morning at 9:00 a.m. local time from his Charlemount Street home in Dublin on foot carrying his iMac G5 back to Apple in Cork to prove that he can deliver the computer faster on foot than the company can arrange to have it picked up.__”[Apple is] only interested in how negative publicity affects [its] sales and share price. Apple only seems to respond to customer concerns when direct action is taken to highlight [its] failings.”__Hayden also said that he previously waited nine weeks for repairs to another Mac which was lost three times in Apple’s service system, but was recovered and repaired in the end–with a bill attached for the repair work.

By Nick Spence – MacWorld

Apple Ireland has apologised to an Irish man who had threatened to walk across Ireland to protest about Apple’s customer service.

Karl Hayden had planned to walk from Dublin to Cork. His “walk of shame” was intended to embarrass Apple as well as gain attention for his plight, according to MacNN.

Hayden’s walk was to take place while he waited for the planned pickup of his malfunctioning iMac.

The 10-month-old iMac crashed on July 14. After several attempts at repair Apple agreed to replace the computer on 14 August. However, Apple failed to pick up the iMac when it said it would.

Hayden received an apology from Apple and a replacement 2GHz iMac Intel Core Duo with 512MB. Apple also sent additional memory to match the broken iMac, which had 2GB installed.

__________________________________________________________________________________________________

My experience with the iMac G5′s in the last 9 months will follow… I am sooo NOT finished with their customer service policy!!!

“It is not enough to understand, or to see clearly. The future will be shaped in the arena of human activity, by those willing to commit their minds and their bodies to the task.” – Robert Kennedy

“My God, it’s a plague. Nobody really says that. They just say, That’s AIDS, with such an attitude of resignation.” – Doris Roberts

“A hero is someone who understands the responsibility that comes with his freedom.” – Bob Dylan

Thanks to Rosie O’Donnell I have been made aware of KCA and its importance in taking care of all children.

There’s a link to Rosie’s site on my blogroll to the the right… you may enjoy checking it out. It is different and loving. She works purely from a heart space when it come to her loving and protective nature – especially when it comes to all the children of the world. Viva Rosie…

PLEASE DO WHATEVER YOU ARE ABLE – JUST SOMETHING!!! The children will always thank you!!! Remember… Mitakuye Oyasin – We Are All Related!